Frequently Asked Questions
After checking out and selecting local pickup we will reach out to confirm a pickup time that works for you. Pickups can usually be done Monday-Friday between 9:00am and 5:00pm. Our pickup location is located at 44th Street and Broadway, exact location will be provided after ordering.
Not all of our inventory is listed on the website, if you are interested in something you don't see please contact us. We can often order items from distribution direct to you, or put you on a list for backorder notifications.
Once your order has shipped you will receive an email notification with a tracking number. If you selected local pickup you will receive an email after your order to arrange a pickup time as well as an email once your order has been picked up.
You earn 5 points for every dollar spent on products (tax and shipping excluded). Redeem points for rewards like free shipping from your rewards page. Points stay active as long as you order at least once every 6 months — after 6 months with no purchase, your balance resets to zero.